About
The Utility Management Consultancy (UMC) comprises two key business sections: Consultancy Services and Meter Central Laboratory.
The primary mandate of UMC is to support Kenya Power's revenue diversification strategy by developing and delivering value-added services to both internal and external customers.
Consultancy Services — Specialized technical and advisory services for internal and external customers.
Meter Central Laboratory — KENAS-accredited testing and calibration laboratory operating to ISO/IEC 17025:2017.
Technical Testing and Calibration — Carry out tests and calibration of energy meters, measuring instruments, CTs and VTs and other power system equipment using approved methods and procedures.
Measurement Traceability — Maintain metrological traceability of all measurements to national and international standards, ensuring the accuracy, reliability, and global acceptance of the laboratory's test and calibration results.
Quality Management — Implement and maintain a Quality Management System compliant with ISO/IEC 17025:2017; control laboratory documents, records and quality procedures; conduct internal audits and management reviews; and maintain compliance with accreditation and regulatory requirements.
Equipment Management — Maintain an inventory of laboratory equipment, schedule preventive maintenance and calibration of test equipment, and verify equipment performance before use.
Competence Management — Ensure laboratory personnel are adequately trained and competent, and that only authorized and qualified personnel perform specific tests and calibrations.
Revenue Protection Support — Conduct testing and investigation of energy meters involved in billing disputes and suspected tampering cases, and provide independent technical verification to support fair and transparent dispute resolution.
To provide specialized consultancy services to both internal and external customers. Consultancy services offered to external customers are competitively priced to ensure value while generating additional revenue for the Company.
Meter Central Laboratory (MCL) is an accredited laboratory under the Kenya National Accreditation Service (KENAS), the national body responsible for accrediting testing and calibration laboratories in Kenya.
The laboratory operates in accordance with the requirements of ISO/IEC 17025:2017, the international standard for the competence of testing and calibration laboratories.



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