Support Services Department

Day-to-day responsibilities by function:

Human Resources & Administration

• Recruitment and onboarding
• Staff training and development
• Performance management
• Employee welfare and engagement
• Administrative support services
• Medical services including psychosocial support
• Catering services
• Built environment management (e.g. provision of housing, water, electricity, and recreational facilities)

Supply Chain & Logistics

• Procurement of goods and services
• Vendor management
• Inventory and stores management
• Logistics coordination and distribution

Security Services

• Physical security of facilities
• Staff security/safety and workplace protection
• Risk prevention and incident management
• Surveillance and access control
• Security systems support
• Security support to field operations of the organisation
• Investigations

Information & Communication Technology (ICT)

• IT systems management and support
• Network infrastructure and cybersecurity
• Systems integration
• Digital innovation and automation

Finance Services

• Budget management and control
• Invoicing and payment processing
• Financial reporting
• Compliance and audit support